Case Study

How Vert Helped IHS Dodge a $20K Disaster and Launch Their New Product Smoothly

About Innovative Healing Solutions

  • Location: Spencerville, OH
  • Company Size: 9 employees
  • Offering: Gummies, tinctures, topicals, vapes, white label products
  • Website: https://ihslab.com/

Founded by Candace Moeller, Innovative Healing Solutions (IHS) is an Ohio-based cannabis company with a deep-rooted commitment to wellness. 

Originally launched in 2017 with a mission to help a family friend battling cancer, IHS has since evolved into a diverse brand offering high-quality cannabis products. 

The company is a pioneer in the Ohio market. They were one of the first brands to introduce Temple Balls, a solventless hash product, to the state.

Photo: Candace Moeller, Founder

IHS’s Cannabis Packaging Challenges

Regulatory Roadblocks

Ohio’s evolving regulations created compliance hurdles for IHS, delaying product approvals and limiting creative packaging options.

Unreliable Suppliers

Ohio’s evolving regulations created compliance hurdles for IHS, delaying product approvals and limiting creative packaging options.

Speed-to-Market Pressures

With Ohio’s strict expiration rules, every delay threatened product viability. A single missed deadline meant thousands of dollars in lost inventory.

The Cannabis Packaging Pickle Vert Helped Solve

IHS first connected with Vert at the Ohio Cannabis Health & Business Summit. At the time, IHS was dealing with a vendor that had gone silent after taking payment for Temple Ball packaging, putting $20,000 worth of product at risk.

"We had been waiting on packaging for three months, and the supplier we originally worked with just stopped communicating. Meanwhile, our product was sitting there, losing shelf life. When I reached out to Peter at Vert, he had the boxes in our hands in under two weeks."

— Crystal Curry, Customer Relations Administrator, IHS

Vert’s responsiveness, transparent communication, and ability to move quickly provided IHS with a critical lifeline at a time when delays could have cost them tens of thousands of dollars.

From Chaos to Clarity: How IHS Thrived with Vert

Rapid Turnaround Times

Vert delivered custom packaging in under two weeks, allowing IHS to get its Temple Balls to market on time.

Seamless Communication

Unlike previous vendors, Vert provided constant updates, clear timelines, and proactive problem-solving, eliminating the frustration of chasing down suppliers.

Reliable Supply Chain Partner

By consolidating its packaging needs with Vert, IHS streamlined its procurement process and eliminated the inefficiencies of working with seven different packaging vendors.

Temple ball packaging

Tincture packaging

Packaging lineup

Vert’s Impact on IHS's Business

Faster Product Launches

The ability to move quickly meant IHS sold 25% of its Temple Ball inventory within 10 days of launch.

Cost Savings & Risk Reduction

Vert helped prevent $20,000 in potential product losses by ensuring packaging was delivered in time to meet Ohio’s compliance and expiration rules.

Increased Operational Efficiency

By eliminating unreliable vendors and working with one trusted partner, IHS freed up time and resources to focus on growth and innovation.

Vert’s pricing and turnaround time are unbeatable. A lot of suppliers overpromise and underdeliver. Vert does the opposite – they underpromise and overdeliver.

Crystal Curry, Customer Relations Administrator, IHS

Key Takeaways

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✔ Speed Matters – Rapid packaging fulfillment helped IHS avoid product losses and maximize revenue.

✔ More Than Just a Supplier – Vert provided strategic problem-solving, not just packaging.

✔ The Right Partnerships Drive Success – Working with a responsive, proactive partner made all the difference in IHS’s ability to scale.

For IHS, packaging is more than just a box—it’s a critical component of go-to-market strategy. By partnering with Vert, they gained a reliable supply chain partner who delivers on time, every time, allowing them to focus on innovation and growth in a rapidly evolving market.